All charges are 100% refundable, free of charge subject to terms & conditions.

If you have an ink that you feel is faulty please send this back into us ( a copy of your order number or full name and address is required), on receipt we will test this in our workshop and on confirmation send you a replacement out free of charge.

You must notify us directly to request a refund. You can contact our office weekdays between 09:00 to 17:00, at +44 (0) 151 494 2525 or refunds@frankingmachines.com

Please state that your purchase was made via FrankingMachines.Com